EE26
Accessibility
CMS-required outcome
Persons with disabilities or with Limited English Proficiency (LEP) can submit a single streamlined application with any necessary assistance (e.g., TTY for the hearing impaired for phone applications, and language assistance for persons with LEP).
Default metrics
- Number of calls using a TTY line.
- Number of requests for translation services by language.
- data on the Most common Help Desk calls from applicants and Beneficiaries.
Regulatory sources
- For states, District of Columbia, Northern Mariana Islands, and American Samoa:
- - 42 CFR 435.905
- - 42 CFR 435.908
- For Guam, Puerto Rico, and the Virgin Islands:
- - 42 CFR 436.901