LTSS9
CMS-Required Outcome
CMS-required outcome
LTSS system documents and tracks reportable events related but not limited to instances of abuse, neglect, exploitation, and unexplained death from case initiation to case closeout.
Default metrics
- Average number of days it takes from a critical incident to completion of an administrative review
- Pass/Fail for the following:
- Verify capability to receive reportable events from various media such as phone, tablet, text message, online.
- Verify capability to track reportable events through to closure.
- Verify capability to search for and view a reportable event using information such as beneficiary name and/or date of reportable event.
Regulatory sources
- 42 CFR 441.404
- CMS Bulletin, Modifications to Quality Measures and Reporting in §1915(c) Home and Community-Based Waivers, March 12, 2014
- 42 CFR 441.585 and 42 CFR Part 438